Return Policy

If you are not entirely satisfied with your purchase, we're here to help.

Updated policy effective: 1/9/18

If for any reason you are not completely satisfied with your purchase, return the product within 30 days to:

Applied Colors – Returns
16655 SW 72nd Ave.
Suite 400
Tigard, OR 97224

Applied Colors LLC will not be responsible for the shipping fee for returning the item.

We will be charging 30% of the item for restocking fee.

Be sure to pack the box with plenty of paper to prevent damage. Any damages will be deducted.

Shipping fee is not refundable.

Email your order number, tracking number of the return to: info@appliedcolors.com.

When we receive the product, we will be checking the condition of each items. If the total of the used items is grater than the amount of the restocking fee then we will let you know how much the refund will be after the inspection.

DEFECTIVE, DAMAGED, OR INCORRECT PRODUCTS, INCLUDING PAINT COLOR MISMATCHES

We all know that accidents happen sometimes. If your product(s) arrive defective, damaged, or simply incorrect, please contact us at info@appliedcolors.com as soon as possible and we will send the correct product within 24 hours.

REFUNDS & CREDITS

After we accept your request for refund, you will be issued a refund via the same payment method as you had originally used to place the order (Credit Card, Paypal, or Check). You will be sent an email confirming receipt of the return and your credit. Please allow an additional 2-7 days for the credit to appear on your account.